OUR TECHNICAL ASSISTANCE SERVICES

Technical assistance services

  • Repair by one of our certified technicians.
  • Delivery and installation with specially dedicated vehicles.
  • Explanation and testing by one of our certified technicians.
  • Assistance 6 days a week all year.
  • Extension of warranty and service contract.
  • Scheduled maintenance and customized contracts.

Our technicians

  • Competent and certified staff
  • Expert technicians: for over thirty years we have been repairing from the small creammaker to the large production line.
  • Timely: thanks to the new management systems we can organize a faster and more efficient Costumer Service.
  • Controls and maintenance
  • Design and construction of customized refrigeration systems

There are numerous reasons that make CSG the right choice for the verification checks of your machine:

  • Scrupulous compliance with the manufacturer's guidelines aimed at maintaining the warranty extension
  • Use of original spare parts
  • Continuous updating of technicians through training and updating courses
  • Use of the most modern diagnostic and repair equipment

Technical assistance and original spare parts service on:

  • CARPIGIANI
  • ICETEAM 1927: CATTABRIGA, COLDELITE, PROMAG, ELECTRO FREEZE GBG
  • BRAS
  • UGOLINI
  • SPM
  • FB DE RANIERI
  • IFI
  • ILSA
  • HIBER
  • ARISTARCO
  • HOONVED

SCHEDULED MAINTENANCE

The programmed maintenance is aimed at guaranteeing a degree of control of the wear and tear of the equipment, increasing the level of reliability and efficiency of the machinery, improving and making the technical assistance service as cheap as possible while minimizing the possibility of extraordinary repairs of the equipment.

Type of service:

  • Initial control and definition of the state of reliability and efficiency of the machines.
  • Periodic checks at a pre-established fixed price for the administration of labor for the repair of the machinery covered by the contract.
  • Inspection and mandatory obligations required by European regulation CE n. 842/2006 Fluoride gases with greenhouse effect (F-Gas).
  • Inspection and mandatory obligations under the OZONO regulation (CFC-HCFC included R22)

Application standards:

  • Ice-cream machines of the following brands:
    Carpigiani,  Coldelite,  Cattabriga,  Promag.
  • Professional ice cream display cabinets of the following brands:
    FB de Ranieri, Ifi, Orion,  Isa, Cof, Gelostandard.
  • Exhibitors or vertical cabinets of the following brands:
    Silfer,  Tecfrigo,  Longoni,  Isa.

Availability of application on a case-by-case basis of brands not previously mentioned and refrigeration systems falling within the requirements of the EC 842/2006 F-Gas (with mandatory register D.PR. 48/2012).
Schedule an appointment with our technical staff for the compilation of a machine card and a simultaneous assessment of the state of use of each individual equipment to define and bring to the conditions of maximum reliability and efficiency possible.